Privacy Policy

For transparency reasons and because your privacy means a lot to us, we, LUCKiwi Consulting (solanys.ai), share with you this Privacy Policy in order to explain how we gather, use and disclose information about you.

We invite you to read this Privacy Policy and to ensure that you understand it and agree to it.

In this Privacy Policy, our aim is to explain to you:

• What Personal Data we collect about you.
• What we do with your Personal Data that we gather.
• Our storage and security policy about your Personal Data that we collect.
• How we share Personal Data we collect about you.
• How we use cookies and local storage.
• Links to other websites.
• How to control your Personal Data.
• Other important information to End User.

If you don't agree with this Privacy Policy, we respect your decision and we invite you to simply not use our web application or any of our Services, neither interact with us.

In case you need more information, or you have questions or complaints regarding Personal Data, we invite you to contact us at support@luckiwi.com.

1. What Personal Data we collect about you

We collect certain information about you in order to be able to provide you with the whole of our Service, to better satisfy your needs and expectations, and to provide you with the best user experience when using our Service.

We collect your Personal Data directly from you, through your interaction with us, when you use our Service, automatically or from third-party sources.

1.1 Information we collect directly from you

You provide us with your Personal Data when you register for an account or login to our web application, when you create or modify your profile, when you contact us, when you send us a support request or when you subscribe to our Service or use our product.

You also provide us with certain information when you submit your feedback, answer surveys, participate in promotions, activities or events organized by Luckiwi Consulting or where Luckiwi Consulting is also participating. You can also provide us with your information when you submit an online form on our Service or social media channels, when you send an e-mail to any of our designated addresses, or when you contact us by any other form of communication.

Examples of information that we can collect directly about you:

• Name
• E-mail address
• Telephone number
• Profile photo
• Job title
• Birth date
• Skills
• Billing information

1.2 Information we collect through automatic means

When you visit our web application LUCKiwi Consulting software available on solanys.ai, or use our Service, we collect automatically some information about you through analytics tools, cookies and other tracking technologies.

Examples of information that we can receive automatically:

• Frequency of your visit or use of our web application and Service
• When you visit or use our web application and Service
• Which pages you visit often
• How you discovered us and our offer (ads, website, forum, event, etc.)
• IP address
• Operating system and browser type

Such information helps us to provide you with the best user experience and to adjust our Service to better satisfy your needs and expectations.

1.3 Information we receive from third-party sources

We may collect your Personal Data from other sources like our business partners, service providers, social media platforms, or public or private databases.

Examples of information that we can receive from other sources:

• Job title
• E-mail address
• Name
• Interests
• Social media profiles

Such information helps us identify new customers, create more personalized advertising, deliver personalized Service, invite you to events that may interest you and adapt our Service to your needs.

2. What we do with your Personal Data that we gather

Luckiwi Consulting uses your Personal Data as follows:

• To provide our Service.
• To analyze how our users and visitors evaluate and use our different Service offerings.
• To continuously improve our Service offerings and make them more useful and interesting.
• To provide you with support for technical issues, and to respond to your functional needs, questions, comments and requests.
• To market, advertise and promote our current and future Services through different channels (e-mail, phone calls or SMS, ads, social media and other channels).
• To make our marketing communications more customized and effective.
• To identify our users and visitors and to allow them to access our Service.
• To prevent security issues and to protect against any malicious, fraudulent or illegal activities.
• To protect legal rights, and to comply with law processes and regulations.
• To enforce the legal terms that govern our business and online properties.
• For other purposes requested or permitted by our users.

3. Our storage and security policy

We host Data in our data center located in Germany. We store them, in accordance with our legal obligations, as long as necessary for the performance of our Service and to fulfill the aims mentioned in this Privacy Policy.

We use safeguards to secure and protect your Personal Data; however, we cannot guarantee that your information will be absolutely safe from outside intrusion.

4. How we share Personal Data we collect about you

Certain Personal Data about you can be disclosed for these aims:

• To enable others who work with you, or your company, organization or association to see, share or edit content where some of your information is available (for example, in the to-do list in our LUCKiwi software, your coworkers may see that you are responsible for some tasks via your name or profile picture).
• To facilitate our Service offerings by sharing your Data with entities that need this information to accomplish their work as expected, such as data storage providers, CRM tools, marketing and analytics service providers, support service, payment processors and customer relationship management services.
• To have new users and visitors: we may share certain Personal Data with your consent in order to enable other persons to know about us.
• To comply with any applicable law, legal process, regulation or governmental requests.

5. How we use cookies and local storage

Cookies and local storage are part of web technology. They allow our web application solanys.ai and our Service partners to store certain information about you in order to recognize you as an individual, to keep you logged in when you are using our Service, and to provide and adjust our Service offerings to your needs.

For more information, we invite you to consult our Cookies and local storage policy.

6. Links to other websites

Our website may contain links to other websites. Please note that, when you click on these links, we are no longer responsible for the privacy and protection of any Data that you provide while visiting those websites. The governance of your information will be under the control of the other websites.

We invite you to read carefully the privacy policy of each website that you visit.

7. How to control your Personal Data

You have the right to restrict the collection or use of your Personal Data. For that, you can contact us at support@luckiwi.com. However, in some cases, we may have the right to keep your information even when you deactivate your account (for example, if responding to your request would divulge information about another person, or if we or your administrator are permitted by law or have legitimate interests to retain them).

Please note that your information is necessary, as mentioned above, to provide you with the Service that you need. If we don't collect your information, it may be difficult for us to provide you with the right Service and/or to improve our Service and adapt it to your expectations.

We do not sell or lease your information to any third-party, and if we ever have to do so, we will ask for your permission.

If you don't wish to receive any of our promotional communications by e-mail, you can click on "unsubscribe" or write to us at the email address mentioned above and we will remove your information from our promotional list or registration database.

If you have any question, or if you believe that your information is incorrect or incomplete, you can email us at the email address mentioned above.

8. Other important information to End User

If our Service offerings are made accessible through your employer (administrator), they are responsible for your account and the Service is subject to your employer's policy. In that case, if you have any questions about your privacy, please ask your administrator directly.

Administrators are able to, for example:

• Require you to reset your account password or change the e-mail address associated with your account.
• Restrict, suspend or terminate your access to the Services or your account.
• Access information about your account.
• Access or retain information stored as part of your account.
• Change your information, including profile information.
• Restrict your ability to edit, modify or delete information.

For more information, we invite you to contact your employer or refer to your employer's policies.